Privacy Policy

1. Introduction

NYZ TECH COMPANY LIMITED, operating as Messiah Exchange ("NYZ TECH," "we," "our," or "us") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our cryptocurrency management platform, mobile application, and related services (collectively, the "Services").

By using our Services, you consent to the data practices described in this policy. If you do not agree with our policies and practices, please do not use our Services.

2. Information We Collect

2.1 Personal Information

We collect the following personal information:

• Account Information: Name, email address, phone number
• Financial Information: Nigerian bank account details (account number, bank name, account name)
• Transaction Data: Cryptocurrency wallet addresses, transaction history, amounts, dates, and times
• Identity Verification: While we offer streamlined onboarding, we may collect identification documents if required for compliance or security purposes

2.2 Automatically Collected Information

When you use our Services, we automatically collect:

• Device Information: IP address, browser type, operating system, device identifiers
• Usage Data: Pages visited, features used, time spent on platform, navigation patterns
• Location Data: General geographic location based on IP address
• Cookies and Tracking Technologies: Session data, preferences, analytics information

2.3 Blockchain Information

As a cryptocurrency platform, we access publicly available blockchain data including transaction history, wallet addresses, and transaction amounts for supported cryptocurrencies (Bitcoin, Tether, TRON).

3. How We Use Your Information

We use your information to:

• Provide Services: Process cryptocurrency deposits, swaps, conversions, and bank transfers
• Account Management: Create and maintain your account, authenticate users, provide customer support
• Transaction Processing: Execute cryptocurrency transactions, convert to naira, transfer funds to your bank account
• Security and Fraud Prevention: Detect and prevent fraudulent activities, unauthorized access, and security threats
• Compliance: Meet legal and regulatory obligations, including anti-money laundering (AML) and counter-terrorism financing (CTF) requirements
• Communication: Send transaction confirmations, account updates, security alerts, and promotional messages (with your consent)
• Service Improvement: Analyze usage patterns, improve platform functionality, develop new features
• Legal Purposes: Enforce our Terms of Use, resolve disputes, comply with legal processes

4. How We Share Your Information

We may share your information with:

4.1 Service Providers

• Banking partners for naira transfers
• Payment processors and cryptocurrency exchanges
• Cloud storage and hosting providers
• Customer support and communication tools
• Analytics and monitoring services

4.2 Legal and Regulatory Authorities

We may disclose your information to:

• Comply with legal obligations, court orders, or regulatory requirements
• Respond to lawful requests from government authorities
• Investigate potential violations of our Terms of Use
• Protect the rights, property, or safety of NYZ TECH COMPANY LIMITED, our users, or the public

4.3 Business Transfers

In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of the business transaction.

4.4 With Your Consent

We may share your information with third parties when you explicitly consent to such sharing.

5. Data Security

We implement robust security measures to protect your information:

• Encryption: State-of-the-art encryption for data in transit and at rest
• Secure Infrastructure: Protected servers with regular security audits
• Access Controls: Limited access to personal information on a need-to-know basis
• Unique Wallet Addresses: Individual deposit addresses for enhanced security
• Monitoring: Continuous monitoring for suspicious activities and security threats
• Regular Updates: Regular security patches and system updates

However, no security system is impenetrable. We cannot guarantee absolute security of your information. You are responsible for maintaining the confidentiality of your account credentials.

6. Data Retention

We retain your information for as long as necessary to:

• Provide our Services and maintain your account
• Comply with legal, regulatory, and tax obligations
• Resolve disputes and enforce our agreements
• Prevent fraud and enhance security

Transaction records may be retained for up to seven years or longer as required by Nigerian law. After the retention period, we securely delete or anonymize your information.

7. Your Privacy Rights

You have the right to:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal obligations)
• Object: Object to processing of your information for certain purposes
• Data Portability: Request transfer of your information to another service provider
• Withdraw Consent: Withdraw consent for marketing communications

To exercise these rights, please contact us at [email protected]. We will respond to your request within 30 days.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Maintain your session and remember your preferences
• Analyze platform performance and user behavior
• Provide personalized content and advertisements
• Enhance security and prevent fraud

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our Services.

9. Third-Party Links

Our Services may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

10. International Data Transfers

Your information may be transferred to and processed in countries outside Nigeria. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

11. Children's Privacy

Our Services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we discover that we have inadvertently collected information from a child, we will promptly delete it.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technologies, or legal requirements. We will notify you of material changes via email or through our platform. The "Last Updated" date at the top indicates when the policy was last revised.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

NYZ TECH COMPANY LIMITED

Email: [email protected]

Support: [email protected]

WhatsApp: +234 813 408 9491

Rivers, Nigeria

14. Consent

By using Messiah Exchange, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your information as described herein.